Refund Policy
v1.0
Effective: 2026-01-01
Refund Policy (v1.0)
1) Program-Specific Policy
Refund rules may differ by training program and product. Your refund eligibility and conditions follow the policy shown on the specific training program’s purchase page (e.g., Strong Training, Best Training) and any program-specific terms you accepted at checkout. If there is a conflict, the program-specific policy takes precedence.
2) How to Request a Refund
Refund requests must be submitted through the Contact / Inquiry feature of the Service. Please include your account email, order number, and a brief reason for the request.
3) Digital Content
Some purchases provide immediate access to digital content. Where allowed by law and by the specific program policy, refunds for digital content may be limited once access has been granted or content has been consumed.
4) Physical Items / Shipping (if applicable)
If a purchase includes physical items (e.g., equipment shipped for a program), additional conditions may apply such as return requirements, item condition checks, and shipping/return costs. These conditions will be specified in the program-specific policy.
5) Processing
If a refund is approved, it will be issued to the original payment method whenever possible. Processing times depend on the payment provider and financial institutions.
6) Abuse Prevention
We reserve the right to deny refund requests in cases of fraud, abuse, or violations of our Terms of Service.
7) Contact
For questions or support, contact us at info@bedalpha.com.